- Headphones & Headsets
- Hybride & Codecs
- Mixing consoles
- Compressors & Effects
- Converter & splitter
- KVM Extender & Splitter
- Routers & Switches
- Clock Systems
- Signal- & Infosystems
- Mikrofon & Monitorarms
- 19" Racking etc.
- Broadcast - Special
- Studio - Special
- audioone - Special
You are here: / Shipping and Charges
Shipping and Charges
Delivery and charges
How are the goods dispatched?
The ordered items from our online shop are delivered to you by mail or by courier service, such as DPD for example. Large numbers of items or bulky items will be delivered by a haulage company.
After having received your order, we will process it immediately. The delivery of the ordered items usually takes 2 to 10 business days.
If the value of your order exceeds 250,00 €, the delivery within Germany (mainland) will be free of charge. For orders lower than 250,00 € a flat fee of 7,90 € is charged. For deliveries to Austria, we charge the delivery fees beyond the German border; thus the delivery charges are15,- € per parcel and 69,00 € per pallet. Concerning deliveries to Switzerland, no tax fees and customs duties apply. The delivery fees beyond the German border are 30,00 € per parcel and 99,00 € per pallet.
You can choose one of the following methods of payment:
- Invoice (international)/net 14 days, only possible if the customer has been approved by audioone beforehand; please inquire via email: mail to firstname.lastname@example.org
- Advance Payment (international): 3% discount
- Direct debit (Germany, Austria): 3% discount, only possible if the customer has been approved by audioone beforehand; please inquire via email: mail to email@example.com
- Cash on delivery (Germany, Austria): 7,50 € of cash on delivery fee apply